Epic Hospitality Management offers a full range of hotel management and operational excellence in both the transient and extended stay operating models. We bring an unmatched level of expertise to the extended stay operating model. From development, to openings, to everyday operations, Epic Hospitality Management utilizes a strong foundation to offer the best range of hands-on hotel management services. These services include accounting, sales and marketing, human resources, auditing, and revenue management.
Our centralized performance and finance processes ensures transparency to make sure we’re monitoring real-time results to exceed owner expectations in profitability.
Examples of these services include:
- Monthly P&L distribution with comparatives, analysis, and expense detail.
- Focal point for budgets, with assistance provided for revenue projection.
- Weekly labor report comparing actual hours versus standard hours for each functional area.
- Administrative support for Labor Monitoring/Management tool, an online/real-time labor management software tool which offers reporting, scheduling, and monitoring for OT and benefits eligibility.
- Daily reports showing Occupancy/ADR/RevPAR performance versus YOY and Budget for month/YTD.
Driving market share and profitability are key elements of our revenue management services. Examples of these services include:
- Develop and provide weekly communication and education of Yield/Revenue Management strategies to Hotel Management.
- Maximize room revenue by formulating, implementing and enforcing yield management strategies and techniques.
- Analyze Trend Reports weekly and communicate opportunities to operation teams.
- Management of all aspects of competitor intelligence pricing management of room inventory distribution channels, market segment mix and acceptance/denial of major group bookings.
- Analyze new potential business for profitability as it relates to displacement and bottom line results.
- Forecasting revenue for each property based on length of stay with market mix strategy to enhance profitability.
Our HR team plays a pivotal role in making sure hotels are running efficiently. We handle all staffing, organizational development and compliance, providing owners with the peace of mind that their investment is being managed correctly and successfully.
We also provide property support in local sales strategies and initiatives helping to unlock key business opportunities.